Partner FAQs

As a partner, how can I propose a customer for Aareon Connect (AC) and what is the process?
  1. Partner explains to the client that AC is Aareon's integration product. For more information, please feel free to contact Aareon or the account manager responsible for you.

  2. Aareon then contacts the customer about AC.

  3. The customer decides in favour of AC. Aareon and the Locoia team activate AC for the customer's ERP and approach the customer.

  4. The customer then needs the partner's API key (or login details to the API) and may need to request this from the partner's account management or find it in the partner user interface.

  5. AC-Team puts the integration live with the client in a partner test account.

  6. The customer is asked to check the data in the test account using a standardised list of questions for each use case.

  7. After confirmation that all data is as expected, the integration goes live in the partner production account.

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